Do you want to “cancel Fubo subscription” but don’t know how to cancel fubo? You are not the only one feeling so, it is okay! Sometimes it is not easy to find the required settings in accounts. Together we will understand the entire process & eliminate all difficulties on the way. Whether you have never canceled a subscription before or simply forgot how it is done then follow this guide. You will be able to do it in a few minutes. Ready to get started? Let’s dive in!
How to Cancel Fubo Subscription?
Here’s a detailed guide on “how to cancel Fubo subscription”:
1. Go to the Fubu Website:
Image credit – Fubo
- Open your web browser: Access with any computer or mobile web browser.
- Navigate to the Fubu website: then visit Fubo Tv.
2. Sign in to Your Account:
Image credit – Fubo
- Click on “Sign In”: This is found in the top right section of the homepage.
- Enter your credentials: Enter the email address & password used for Fubo sign up.
- Click “Sign In”: This will sign you in to your account panel.
3. Open Your Account Settings:
- Click on your profile icon: This icon is usually located in the top-right section of the screen.
Image credit – Fubo Support
- Select “My Account”: Then from the drop down menu select the ‘My Account’ option. This will direct you to the page with settings for your account.
Image credit – Fubo Support
4. Go to the Subscription Section:
Image credit – Fubo Support
- Locate the “Subscription” section: On the account settings scroll down until you find the ‘Subscription tab.
- Click on “Subscription”: This will show the viewer the information regarding their current subscription plan.
5. Start the Cancellation Procedure:
Image credit – Fubo Support
- Find the “Cancel Subscription” option: It is typically found at the end of the page containing subscription details.
- Click on “Cancel Subscription”: Cancel subscription: A prompt or new page will open to confirm the cancellation.
6. This is followed by on screen instructions:
- Read any prompts carefully: Fubo may disclose information on what services you would no longer have access or the alternative plans you may get.
- Confirm your decision: Try clicking on any buttons or links that affirm your desire to cancel the subscription.
- Provide a reason for cancellation: A reason for canceling might be requested from you; to choose or provide one. This step is usually not required.
7. Complete the Cancellation:
Image credit – Fubo Support
- Verify the cancellation: You should receive a confirmation message on the screen. This usually has the message that your subscription has been successfully canceled.
- Check your email: Fubo should also respond through email that it has canceled your services. Please note that this email is your formal confirmation of your cancellation.
Additional Tips
- Check for Remaining Access: Fubo will likely continue to serve you until the end of the billing cycle after the cancellation.
- Contact Customer Support: If any problem arises while canceling the subscription, reach out to Fubo’s customer support team. Search for contact information on Fubo’s website in the help or support section.
- Review Billing Statements: If the service is canceled, check the bank or credit card statements periodically to prevent further charges.
Contacting Fubo Customer Support
Image credit – Fubo Support
If you prefer to cancel fubo subscription through customer support or if you encounter issues:
1. Visit the Fubo Help Center: Fubo Support.
2. Search for Cancellation Help: Search the articles for keywords such as ‘subscription cancellation’.
3. Use Live Chat or Email: Look for the live chat icon to talk to an agent or e-mail address to contact support.
These step by step procedures will help you to successfully cancel Fubo subscription.
8 Simple Steps to Cancel Fubo TV on Roku TV
Here are some simple steps for how to cancel fubo subscription on Roku TV:
1. Turn on Your Roku Device:
- Make sure the Roku TV or streaming device is turned on & connected to a TV.
2. Navigate to the Home Screen:
- Using the Roku remote press the Home button to get to the main menu.
3. Open the Channel Store:
- Look through the menu on the left part of the screen.
- Choose Streaming Channels to display the Channel Store.
4. Locate the Fubo TV Channel:
- Go through the installed channels list or use the search option.
- Press the Fubo TV channel.
5. Open Channel Options:
- On your Roku remote press the asterisk () button to bring up the options menu for FuboTV.
6. Select “Manage Subscription”:
- On the options menu, select ‘manage subscription’.
7. Cancel the Subscription:
Image credit – Fubo Support
- Choose “ Unsubscribe”.
- Complete the steps to verify the cancellation.
Image credit – Fubo Support
8. Confirm Cancellation:
Image credit – Fubo Support
- Make sure that you get a message on your screen as a confirmation that your request has been successful.
- Fubo TV is now canceled according to your request.
According to these steps, you can cancel Fubo TV subscription through Roku TV.
How Can I Get a Refund from FuboTV if I Forgot to Cancel My Subscription?
Fubo’s terms of service state that it generally does not issue refunds for prepaid balances of unused service. But there have been cases where the users were credited back especially when they did not cancel their free trial. Here are detailed steps to potentially secure a refund:
Contact Fubo Customer Service:
Image credit – Fubo Support
1. Gather Your Information:
- When you want to contact support, be ready to provide your account information. Including the dates of your subscription, & any correspondence with support you might have.
2. Contact by Phone:
- Dial 1-844-441-3826.
- Be prepared to hold as call times may differ.
3. Explain Your Situation:
- It is necessary to clearly say that you forgot to cancel the subscription.
- Explain that you have not used the service since becoming aware of the oversight.
- Be polite & courteous all through the conversation.
4. Request a Refund:
- Instead, they can directly inquire if they can provide a refund because of negligence.
- If, first turned down politely inquire if there are any exceptions or somebody that you can talk to a supervisor.
5. Be Persistent but Polite:
- In case the first attempt fails one should try calling later. The same request may be dealt with in different ways depending on the representative that deals with it.
Example Script:
‘Hi there, my name is [Your Name]. I’ve just remembered that I did not cancel my Fubo subscription & that it has been paid for. This is despite the fact that I have not been using the service. But is there any chance of a refund for this fee?’
Dispute the Charge with Your Credit Card Company
Image credit – Consolidated Credit
1. Check Your Credit Card Statement:
- Look for the charge from Fubo on your statement.
- Record the date & the amount.
2. Gather Supporting Information:
- Gather documents like the account information, Fubo’s terms of use & any communication with Fubo.
3. Contact Your Credit Card Company:
- Dial the customer care line indicated at the back of your card.
- Or you can log in to your online banking & check if there are tools to dispute.
4. Explain Your Case:
- Simply explain that you by mistake paid for service that you did not benefit from.
- You can tell them that you tried to escalate the issue to Fubo but nothing came out of it.
5. Follow Their Process:
- Complete the dispute according to the steps that are given by your credit card company.
- Forward any requested document as soon as possible.
Example Script:
‘Hi, I want to contest a charge on my credit card. I have subscribed to Fubo TV for a service & I failed to cancel it. I have requested Fubo TV for a refund but nothing is working out. Can you help me dispute this charge?’
Important Notes:
- No Guarantee: However, it is important to note that there is no guarantee of a refund through either of these methods. But being persistent & being polite may help you out.
- Documentation: Maintain a record of communications with both Fubo & your credit card company.
- Timing: Act quickly. The sooner you raise the problem the higher the chance that it will be solved in a positive way.
Use these steps to reach out to Fubo about getting a refund. They may be able to justify giving you one, even though their terms usually do not support refunds.
Frequently Asked Questions
Here are some frequently asked questions on fubo cancel subscription:
1. How do I cancel my Fubotv subscription?
- To cancel, go to Fubo TV’s website & sign into your account. Then you click on ‘my account’ & choose ‘subscription’ & then ‘cancel subscription.
2. What happens if I cancel my subscription?
- In most cases, Fubo does not grant any refunds for any remaining prepaid service. But if you really need it, you can ask customer support to lift the restriction.
3. Can I cancel my Fubo TV subscription via the mobile app?
- Fubo TV does not support any cancellation requests via the mobile application.
4. How long will I have access to my account after canceling the subscription?
- Fubo TV will be available till the end of your billing cycle. Then, it will stop giving you access to its site or services.
5. How to reach Fubo TV customer service?
- Fubo TV support can be contacted via phone at 1-844-441-3826 or through their website’s support portal.
Conclusion
So, it is not so difficult to do if you want to know about how to cancel Fubo subscription. Using this guide, you will be able to avoid common mistakes & successfully cancel the subscription. One should also keep in mind that if any difficulties arise, Fubo’s customer support is always ready to help. We have tried to make this process clearer & easier for you. Thank you for tuning in, & we hope to see you again in your next entertainment endeavor.
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Amit Gupta is a tech lover and an enthusiastic blogger who completed his B.Tech in Computer Science. An enthusiast of emerging technology and discoveries, he shares valuable views and tips on his blog from his personal experiences. Through his articles, he tries to simplify tech concepts and put readers in the position to take responsible decisions in the rapidly changing digital infrastructure world. Follow me on Facebook and linkedin.