Indeed, an SAP ERP system is a big investment in terms of up-front costs but if done well can revolutionize your business processes and streamline operations. However, when it comes to ERP implementation (especially with SAP) the success of your project mainly relies on selecting the right implementation partner A good partner will set you upright, address the risks to help protect your investment and drive division up in order for you to gain a better return. This article covers the most significant points to consider when choosing an SAP ERP implementation partner.
Understanding the Role of an SAP ERP Implementation Partner
Hiring an SAP ERP implementation partner is like having your hand held and being taken through the entire process. This includes:
- Pre-Assessment and Planning: Assess your systems, processes + develop an implementation plan.
- System Design and Configuration: Tailoring the SAP ERP system for your specific business use case.
- Data Migration: Migration of data such as the transfer from a previous system to your ERP is successful, accurate and secure.
- Test and Validate: Testing the system properly to ensure its functionality and that it fulfills all business requirements.
- Support: Proper training of your employees and ongoing support to help make the adjustment process a hassle-free success.
Key Factors to Consider When Choosing an SAP ERP Implementation Partner
Experience and Expertise
- Industry Experience: Make sure you pick a partner who has worked in your industry before. They will know far more about the unique issues and needs your face.
- Capacity in Technical Skill: The partner must have a perfect team of tech savvy professionals who are skilled in SAP ERP systems. With certifications, and especially with partnerships itself, SAP certification indicates proficiency.
- Records: Give a call for case studies and references from an old client. Experiences from working with similar companies in the past is an indicative sign that this partner understands what it takes to deliver successful implementations.
Comprehensive Services
- Full-Services Provider: Look for a partner that offers end-to-end services, from initial assessment and planning to post-implementation support. On the other hand, it creates consistency and eliminates a lot of potential missed cases.
- Ability to Customize and Adapt: The partner should be able to provide services that can adapt to your specific needs, as well as the ability of those offers themselves to change throughout the execution.
Methodology and Approach
- Proven Methodology: An organization with well-defined and time-tested implementation methodology of a Partner can ensure that your process is logical, delivering in an organized way. Seek out methodologies that focus on best practices, risk management and quality assurance.
- Agile Approach: If your organization is very dynamic, you may need an agile approach as it makes the project more flexible and can be delivered faster. Allowing you to develop iteratively and get feedback-so that the ultimate system is exactly what you need.
Communication and Collaboration
- Open Communication: One of the keys to a successful ERP implementation is clear communication. This will mean that the partner must give frequent updates and communicate about progress, difficulties encountered then when they plan to do so.
- Collaborative Nature: Your Partner must be working in close sync with your internal team and thereneeds to have a good collaboration. The result is a total buy-in from your team, and the swift transfer of knowledge.
Support and Training
- Training: For proper implementation of the new ERP system, detailed training programs and sessions are crucial to ensure your employees adapt well to it. Find a partner that provides training upfront as well as ongoing education.
- Support: After the implementation, support will help you to address any issues arising and make sure that it will continue working as required. Make sure that your relevant partner provides efficient customer support, including a help desk service and regular maintenance/ updates of the system.
Cost and Value
- Pricing Transparency: Make sure that the pricing is open and transparent by your partner. Hidden costs will increase the build cost of complete project so be vigilant about these.
- Value: Think about the wider value they can bring rather than just cost. A quality partner providing high-level services, knowledge, advice and support may provide more value owing to their lifecycle.
Evaluating Potential Partners
After you find the target partners, the next step is evaluating them to match your requirements. The process is followed by the below steps:
- Seek proposal: Ask for a detailed project from each possible associate. They should give approach, methodology, team details and demonstrable timelines with cost.
- Interviews: Talk to important people from the partner team and take time assessing their domain, communication skill and relational qualification.
- Get References: Talk to former clients and ask them how satisfied with the experience they were. Inquire about strengths, weaknesses & overall performance of partner.
- Check Out Case Studies: Review the case studies of projects similar to yours and see how work they did previously, which will help you understand their approach towards any project overall.
- Focus on Adaptability: The partner should be more than willing to adapt their methods to cater specifically for your unique needs and flexible enough even as changes are made at any point during the implementation process.
Making the Final Decision
Once identified and reviewed with attracting partners it’s time to choose. Consider the following:
- Alignment with Business Goals: Partner must understand your business needs and have a strategic outlook to support you achieve them.
- Risk Management: Evaluate the partner’s approach to risk management and its ability to contain issues in implementation.
- Cultural Fit: Make sure that their culture fits with your organization and matches what you said and branded yourself out as! A well-fitting culture can greatly enhance collaboration and the overall success of a permeable project.
- Long-Term Partnership: Look for a Long-Term Partnership. This way, the support and willingness of those stakeholders for any future endeavors is intact.
Conclusion
Selecting the right SAP ERP implementation partner is essential for making your project one that you can run with to reach success. In this blog, I discuss a checklist for how you might go about identifying an SAP support partner to implement your solution and manage it effectively in production – that will give you peace of mind when considering implementation costs. This process will pay dividends for the years to come, and if done correctly it will lead your organization on a distinct path to overhead rate reduction road of efficiency!
Amit Gupta is a tech lover and an enthusiastic blogger who completed his B.Tech in Computer Science. An enthusiast of emerging technology and discoveries, he shares valuable views and tips on his blog from his personal experiences. Through his articles, he tries to simplify tech concepts and put readers in the position to take responsible decisions in the rapidly changing digital infrastructure world. Follow me on Facebook and linkedin.